Terms and Conditions

Last updated: 30 July 2025

Welcome to ECommerce Online. Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing, purchasing from, or interacting with ECommerce Online, you agree to be bound by these Terms.

1. Trading Details

Business Name: ECommerce Online
Email: info@gtem.co.za
Address: 52 Anthoy Road, Durban North, South Africa

2. Scope of Services

ECommerce Online sells physical and digital products to customers located in South Africa and, where specified, internationally.

3. Eligibility

By using our platform, you confirm that you:

Are at least 18 years old or accessing the site under the supervision of a legal guardian.
Have the legal capacity to enter into a binding contract.

4. Products and Orders

All products displayed are subject to availability.
Prices are shown in South African Rand (ZAR) and include VAT, unless stated otherwise.
We reserve the right to change or discontinue products and pricing at any time.
Orders are only confirmed after receipt of full payment.

5. Payment

We accept major payment methods as specified during checkout. Payment must be completed before products (physical or digital) are delivered or accessed.

6. Shipping and Delivery

Physical products will be shipped to the address provided at checkout. Delivery times are estimates only.
ECommerce Online will not be liable for delays outside our control.
Digital product download access details will be provided after successful payment.

7. Returns and Refunds

Physical products may be returned within 7 days of receipt, provided they are unused and in original packaging.
Some products (e.g., digital goods) are non-refundable once accessed or downloaded, unless defective or incorrectly supplied.
To request a return or refund, contact info@gtem.co.za with your order details.

8. User Accounts

You are responsible for maintaining the confidentiality of your account information.
ECommerce Online reserves the right to suspend or terminate accounts found to be in violation of these Terms.

9. Intellectual Property

All website content, including text, images, logos, and product information, is the property of ECommerce Online or its licensors.
You may not reproduce, modify, or distribute content without our written permission.

10. Limitation of Liability

ECommerce Online is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products, except as required by South African law.

11. Privacy

Your personal information is handled according to our Privacy Policy (available on request or on our website). By using our services, you consent to such processing.

12. Changes to Terms

ECommerce Online reserves the right to update these Terms at any time. Changes will be effective upon posting on the website. Continued use of the site after changes indicates your acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

14. Contact Us

For queries relating to these Terms or your order, please contact us at info@gtem.co.za or write to 52 Anthoy Road, Durban North, South Africa.

ECommerce Online
52 Anthoy Road, Durban North, South Africa
info@gtem.co.za